Shipping Information

 


 

What is the Acer Store 2018 holiday shipping schedule?
Day Ship Date FedEx Priority Service FedEx 2nd Day Service FedEx Ground Service
Mon 12/10/2018 12/11 (Tue) 12/12 (Wed) Will arrive by 12/24 (Mon)
Tue 12/11/2018 12/12 (Wed) 12/13 (Thu) Will arrive by 12/24 (Mon)
Wed 12/12/2018 12/13 (Thu) 12/14 (Fri) Likely to arrive by 12/24 (Mon)
Thu 12/13/2018 12/14 (Fri) 12/17 (Mon) Likely to arrive by 12/24 (Mon)
Fri 12/14/2018 12/17 (Mon) 12/18 (Tue) Likely to arrive by 12/24 (Mon)
Mon 12/17/2018 12/18 (Tue) 12/19 (Wed) Not Guaranteed to arrive by 12/24 (Mon)
Tue 12/18/2018 12/19 (Wed) 12/20 (Thu) Not Guaranteed to arrive by 12/24 (Mon)
Wed 12/19/2018 12/20 (Thu) 12/21 (Fri) Will NOT arrive by 12/24 (Mon)
Thu 12/20/2018 12/21 (Fri) 12/24 (Mon) Will NOT arrive by 12/24 (Mon)
Fri* 12/21/2018 12/24 (Mon) Will NOT arrive by 12/24 (Mon) Will NOT arrive by 12/24 (Mon)

This shipping grid is designed to help you determine, based on product availability, credit approval and other factors, when you can expect the scheduled delivery of your order(s) during the holiday season.

Refer to this grid to help you determine which shipping method you should choose if you want guaranteed delivery by Dec 24.

Applies only to items that are in stock and can ship within 24 hours. Actual delivery is subject to third party carrier and other factors.

*Orders must be placed and approved by 10 AM CST on Dec 21 (with Priority Service) to arrive by Dec 24.

More questions? Back to Main Help Page

Back to top 
What is your Shipping Policy?
  • Shipping times are estimated in business days. Ground = 3-8 business days, 2nd Day = 2 business days, Priority = 1 business day.
  • Weekend deliveries are not available.
  • Ground shipping is not available to all locations.
  • We cannot ship to PO Boxes, or APO/FPO.
  • Whole unit shipments (Notebooks, Netbooks, Chromebooks, Desktops, All In Ones, Tablets, Monitors, Projectors, and Ultra-thins) will require a signature for delivery.

More questions? Back to Main Help Page

back on top 
Has my order shipped?
It may take 1-2 business days to process an order. Click hereto look up your order and see the shipping status.

More questions? Back to Main Help Page

back on top 
How do I get my tracking number?
Click hereto look up your order and get your tracking number.

More questions? Back to Main Help Page

back on top 
Do you ship to my country?
Orders placed on this site can only be shipped within Canada.

More questions? Back to Main Help Page

back on top 
When will my backorder ship?
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within a week. You will receive an email as soon as the product ships. Keep in mind that you will not be charged until your order has been shipped.

More questions? Back to Main Help Page

back on top 
Can I change my shipping address?
Unfortunately, you cannot change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the Acer fulfillment facility when they are submitted and our system can no longer retrieve or change them. If your shipment is not successfully delivered it will be returned to the fulfillment warehouse and a credit will be made to your account.

More questions? Back to Main Help Page

back on top 
Can I change my shipping method?
Unfortunately, you cannot change your shipping method after you submit your order. Orders with physical shipments are immediately sent to the Acer fulfillment facility when they are submitted and our system can no longer retrieve or change them.

More questions? Back to Main Help Page

back on top 

 

 

 

 
Chat with an Agent